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Improvements

Live Translation & Transfers
  • Fallback to regular warm transfer if live translation bridge initialization fails
  • Enhanced merge prompts for warm transfer calls with live translation
Pathways & Routing
  • Added pathway version JSON upload functionality
  • Transfer node extension field now supports variable substitution using {{variable_name}} syntax
  • Strengthened current year validation in scheduling node
Knowledge Base & Personas
  • Fixed inbound persona calls to properly reference configured webhook endpoints
  • Integrated knowledge base gaps detection with personas
Voice & Audio
  • Increased background noise threshold by 20%
Web Widget
  • Improved session management after periods of user inactivity
API & Development
  • Fixed webhook timeout handling where calls would go silent due to missing BlandStatusCode. Now properly sets status code to 0 on timeout to allow routing logic execution